Japan Factory:
OE BLDG,
Noninbashi 1-chome,
Chuo-ku, Osaka, Japan
Showroom :
Station Road 89
Sidcup DA15 7DN
United Kingdom
Welcome to Fujiiryoki Massage Chairs
Thank you for choosing Fujiiryoki Massage Chairs for your relaxation needs. We understand that sometimes, despite our best efforts, a product may not meet your expectations. We want to ensure your satisfaction, and that’s why we have a straightforward return policy in place.
14-Day Return Policy
We offer a hassle-free 14-day return policy, starting from the date of delivery, to give you peace of mind when shopping with us. If you are not completely satisfied with your purchase, you may return your Fujiiryoki Massage Chair within this period.
To be eligible for a return, please ensure that your product meets the following criteria:
How to Initiate a Return
To initiate a return, please follow these steps:
Refund Process
Once we receive your returned product and verify its eligibility for a refund, we will process your refund within 14 business days. Please note that if the product presents scratches, technical issues, or any other damages, it will not be considered for return.
Note: Not all products are eligible for return.
Return Address:
Crosspoint Distribution Park
Swallowfield Way
UB31DQ
Contact Information:
Payment Return:
Please note that it may take additional time for your bank or credit card company to credit the refund to your account.
Restocking Fee
Please be aware that a restocking fee may apply for returns that do not meet the eligibility criteria or for returns initiated after the 14-day window. The restocking fee will be deducted from your refund.
Fee processed by Credit Card are not refundable. It is a cost that goes to third party, respectively the company the is processing the payments.
Contact Us
If you have any questions or concerns about our return policy, feel free to contact our Customer Support Team at [email protected] . We are here to assist you and ensure your satisfaction with our products and services.
At Fujiiryoki Massage Chairs, we are committed to providing you with the ultimate relaxation experience, and we appreciate your trust in our products.